Privacy Policy
Opendesq is committed to protecting the privacy and confidentiality of our clients, their patients, and all users of our services. As a trusted provider of end-to-end revenue cycle management solutions, we maintain the highest standards of security and compliance, including strict adherence to HIPAA guidelines.
HIPAA Compliance Statement
At Opendesq, we prioritize the privacy and security of Protected Health Information (PHI). As part of our commitment to full HIPAA compliance, we:
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Stay updated with all HIPAA developments, including regulations related to transaction and code sets, privacy, and security.
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Ensure compliance within all physical, electronic, and administrative systems.
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Integrate HIPAA-required privacy and security measures into all software and processes used to support our clients.
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Use HIPAA-compliant platforms and tools such as Tebra, built on the strength of Kareo and PatientPop to ensure the highest levels of data security.
Notice of Privacy Practices
Opendesq has strict internal policies and training to ensure that all employee interactions with health data respect privacy and confidentiality.
This policy outlines how your health information may be collected, used, and disclosed for legitimate operational purposes such as medical billing, claim processing, or system support. It also outlines your rights regarding access and control over your information.
We may share information within our organization or with authorized partners only for the purpose of payment processing or healthcare operations, in full compliance with HIPAA and industry standards.
Third-Party Services & Certifications
We collaborate with certified and HIPAA-compliant partners such as:
Tebra (Kareo + PatientPop)
AAPC-certified professionals
These partnerships ensure that all tools and workflows align with current regulatory frameworks and offer additional layers of compliance assurance.
Data Security
We use industry-standard encryption and security protocols to protect your information from unauthorized access, alteration, disclosure, or destruction. Regular audits, access control measures, and employee training further reinforce our commitment to secure data handling.
Changes to This Privacy Policy
Opendesq reserves the right to revise this policy at any time. Updates will reflect new regulations, technologies, or company practices. Clients and users are encouraged to review this policy periodically.