Advancing Your Business with AI-Driven Solutions: Medical Billing, Customer Support, Media & Digital Marketing"
Driving Business Growth Through Smart Innovation and AI-Enhanced Strategies for Sustainable Success
OPEN DESQ

Medical Billing Services

Eligibility & Benefits

At Open Desq, we verify patient eligibility and insurance coverage to ensure timely reimbursements. Our offshore team uses advanced tools to check eligibility before patient arrival, streamlining your revenue cycle and enhancing financial performance.

Charge Entry and Claim Submission

We provide accurate Charge Entry and Claim Submission services to ensure timely reimbursements and minimize denials. Our team meticulously enters charges, verifies coding accuracy, and submits clean claims to payers. With our expertise, you can streamline your revenue cycle and improve cash flow.

Account Receivable Management

We offer Accounts Receivable Management services to maximize collections and reduce outstanding balances. Our team follows up on unpaid claims, resolves denials, and ensures timely reimbursements. With our expertise, you can improve cash flow and maintain financial stability.

Denial Management

Denials are common in billing but require careful management to avoid resource drain. Open Desq reports denials, investigates pending claims, provides summaries, and strategizes for better denial management, aiming to maximize reimbursements and improve revenue cycle management.

Payment Posting

Efficient payment posting is key for accurate tracking and record maintenance. Our specialists ensure payments are correctly allocated, reducing errors and delays. Outsource to us to streamline your revenue cycle management and maximize reimbursement with expert denial handling and thorough reporting.

Compliance and Reporting

We provide Compliance and Reporting services to ensure regulatory adherence and accurate financial insights. Our team monitors billing practices, prepares detailed reports, and maintains compliance with industry standards. With our expertise, you can avoid penalties and make informed decisions.

Patient Billing and Collection

We offer Patient Billing and Collection services to streamline payments and reduce outstanding balances. Our team ensures clear billing, follows up on overdue accounts, and provides patient support. With our expertise, you can improve revenue recovery and enhance patient satisfaction.

Medical Coding

Accurate visit coding is crucial for proper reimbursement and avoiding claim denials. Our AAPC-certified coders, based in Chicago, ensure meticulous coding and compliance with the latest guidelines. Operating overnight, we provide timely, cost-effective coding solutions, enhancing your revenue cycle management at a fraction of US-based service costs.

Practice Analysis and Audit

We provide Practice Analysis and Audit services to optimize efficiency and ensure compliance. Our team conducts thorough audits, identifies revenue gaps, and offers data-driven insights. With our expertise, you can enhance operational performance and maximize profitability.

Credentialing and Enrollment

We offer Credentialing and Enrollment services to help healthcare providers get enrolled with payers efficiently. Our team handles applications, verifies credentials, and ensures compliance with insurance requirements. With our expertise, you can avoid delays and start receiving reimbursements faster.

Client Audits

Client auditing, or medical coding auditing, involves reviewing coding and billing practices in healthcare settings to ensure accuracy, compliance, and quality. It verifies adherence to industry standards, regulations, and payer guidelines. For more information, contact Open Desq.

Other Specialties

Explore our specialties, including Behavioral Health, Cardiology, Dermatology, Orthopedics, and more. We offer expertise in Physical Therapy, Radiology, Urgent Care, and other fields. Trust us for customized solutions and dedicated support tailored to your healthcare practice.

Provider Credentialing

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Patient Demographic Entry & Charge Entry

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Denial Management

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Client Audits

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Credit Balance Resolution

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Eligibility & Benefits

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Intake Process

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Under Payment Recovery

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Medical Coding

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A/R Follow up

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Payment Posting

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Letter of Protection (LOP)

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At Open Desq

Fields We Specialize In

We pride ourselves on delivering top-notch services customized to meet the unique needs of your enterprise.
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Medical Billing

Open Desq offers end-to-end medical billing services tailored to healthcare providers. From accurate charge entry and claim submission to denial management and payment posting, we ensure faster reimbursements and reduced errors. Our team stays updated with the latest coding standards and payer regulations to maximize revenue. With AI-enhanced workflows, we streamline the entire process for improved efficiency and compliance.

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Customer Support

Open Desq delivers professional customer support services customized to fit your business. Our skilled agents manage inquiries, resolve issues, and ensure every customer receives prompt and courteous assistance. We cover voice, email, and chat channels to maintain seamless communication. Using AI-powered tools, we boost efficiency, personalize experiences, and enhance customer satisfaction.

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Digital Marketing

Open Desq provides complete digital marketing solutions to help your brand grow and stand out online. Our services include SEO, content writing, social media management, Meta and Google ads, email marketing, and full website development. We craft tailored strategies that drive traffic, engagement, and conversions. By integrating AI, we analyze performance, optimize campaigns, and scale results efficiently.

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E-Commerce

Open Desq offers comprehensive eCommerce solutions for both Amazon and Shopify platforms. We handle store setup, product listing, inventory management, order processing, and performance optimization. From branding to backend support, we ensure smooth operations and maximum sales potential. With AI-driven insights, we help scale your store, improve customer experience, and boost profitability.

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Digital Marketing

 

We offer a full range of digital marketing services SEO, social media management, content creation, and analytics to boost your online presence and accelerate brand growth.

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Health & Wellness


We provide 24/7 customer support, appointment scheduling, patient follow-up, and telehealth services for the health and wellness sector, ensuring confidentiality and efficient care.

2148688560 1 OpenDesq

E-Commerce

Open Desq offers comprehensive eCommerce solutions for both Amazon and Shopify platforms. We handle store setup, product listing, inventory management, order processing, and performance optimization. From branding to backend support, we ensure smooth operations and maximum sales potential. With AI-driven insights, we help scale your store, improve customer experience, and boost profitability.

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Food & Delivery

 

We enhance customer satisfaction in the food & delivery sector by offering expert services in order management, feedback analysis, and targeted marketing campaigns.

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Ed-tech

 

We transform EdTech with extensive student support, instructor backing, course development, and retention strategies to enhance learning experiences.

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SaaS (Software as a Service)

We provide customized support for SaaS companies, encompassing technical assistance, customer on-boarding, subscription management, and user training to enhance software utilization.

Fields We Specialize In

We pride ourselves on delivering top-notch services customized to meet the unique needs of your enterprise.

Accounting

We provide comprehensive accounting services and full financial support, including bookkeeping, payroll, financial reporting, tax compliance, and expert advisory, ensuring all your business's financial needs are met with precision.

Auto Sales BDC

Our Auto Sales BDC enhances dealership performance by managing customer connections. We handle calls and inquiries efficiently, ensuring timely follow-ups that boost sales. Our focus is on delivering a friendly experience, making sure every customer feels valued throughout their buying journey.

Digital Marketing

We offer a full range of digital marketing services—SEO, social media management, content creation, and analytics—to boost your online presence and accelerate brand growth.

Ed-tech

We transform EdTech with extensive student support, instructor backing, course development, and retention strategies to enhance learning experiences.

E-Commerce

We offer nimble e-commerce support for platforms like Amazon, Shopify, and TikTok Shop, including order processing, quality client service, operational efficiency, and market analysis to maintain your competitive edge.

Food & Delivery

We enhance customer satisfaction in the food & delivery sector by offering expert services in order management, feedback analysis, and targeted marketing campaigns.

Health & Wellness

We provide 24/7 customer support, appointment scheduling, patient follow-up, and telehealth services for the health and wellness sector, ensuring confidentiality and efficient care.

Medical Billing

We offer round-the-clock patient support; we handle eligibility verification before each visit and manage your patient scheduling with precision.

SaaS (Software as a Service)

We provide customized support for SaaS companies, encompassing technical assistance, customer on-boarding, subscription management, and user training to enhance software utilization.

2147763835 OpenDesq

About us

At Open Desq, we are dedicated to providing smart, scalable solutions that help businesses grow efficiently. From medical billing and customer support to eCommerce management for Amazon and Shopify, we bring reliability, precision, and professionalism to every task. Our media and digital marketing services cover everything from web development and SEO to content creation and paid advertising—ensuring complete online visibility.

What sets us apart is our use of AI to enhance performance, streamline operations, and deliver measurable results. Whether you’re a healthcare provider, online seller, or growing brand, Open Desq is your all-in-one partner for business success. We combine industry knowledge with modern technology to offer seamless support across every stage of your business journey.

Open Desq

About us

OpenDesq is all about solutioning that can actually make a difference for the providers in healthcare. We have been helping clients across the U.S. streamline their processes, improve financial outcomes for more than a decade now, with precision in medical billing.

Our medical billing services ensure accuracy in claims and faster reimbursements, thereby optimizing revenue cycles while minimizing administrative burdens. So, we sweat all the details so that healthcare providers can go about providing the most excellent patient care.

Update

News & Articles

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Business Services

"Consulting is not just about solving problems; it's about creating opportunities and achieving growth"

About Us

Empowering Your Business with Personalized Strategies and Solutions

We excel in fostering business success with innovative strategies and customized solutions. Our strength lies in uncovering growth potential, streamlining operations, and developing strategic plans acclimatized to your specific objectives. Committed to turning challenges into milestones, we ensure your business thrives in a competitive environment.

Fields We Specialize In

We pride ourselves on delivering top-notch services customized to meet the unique needs of your enterprise.

Health & Wellness

We provide 24/7 customer support, appointment scheduling, patient follow-up, and telehealth services for the health and wellness sector, ensuring confidentiality and efficient care.

Medical Billing

We offer round-the-clock patient support; we handle eligibility verification before each visit and manage your patient scheduling with precision.

Digital Marketing

We offer a full range of digital marketing services—SEO, social media management, content creation, and analytics—to boost your online presence and accelerate brand growth.

Ed-tech

We transform EdTech with extensive student support, instructor backing, course development, and retention strategies to enhance learning experiences.

E-Commerce

We offer nimble e-commerce support for platforms like Amazon, Shopify, and TikTok Shop, including order processing, quality client service, operational efficiency, and market analysis to maintain your competitive edge.

Food & Delivery

We enhance customer satisfaction in the food & delivery sector by offering expert services in order management, feedback analysis, and targeted marketing campaigns.

SaaS (Software as a Service)

We provide customized support for SaaS companies, encompassing technical assistance, customer on-boarding, subscription management, and user training to enhance software utilization.

Accounting

We provide comprehensive accounting services and full financial support, including bookkeeping, payroll, financial reporting, tax compliance, and expert advisory, ensuring all your business's financial needs are met with precision.

Auto Sales BDC

Our Auto Sales BDC enhances dealership performance by managing customer connections. We handle calls and inquiries efficiently, ensuring timely follow-ups that boost sales. Our focus is on delivering a friendly experience, making sure every customer feels valued throughout their buying journey.

Portfolio

Awesome Portfolio

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Deliciouso Cafe

Website Design

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Great Mobile

SEO Service

Solutions We Offer

We offer tailored, high-quality services to meet your needs. Our solutions enhance customer experience, ensure trust and safety, and provide managed services.

Customer Experience

Our Customer Support services are designed to provide seamless, efficient, and personalized assistance to your customers. Our team of highly trained professionals is equipped to handle inquiries, resolve issues, and ensure customer satisfaction across multiple channels including phone, email, chat, and social media. With Open DesQ, your customers receive timely and effective support, enhancing their overall experience and dependability to your brand.

Open DesQ offers specialized Technical Support services to assist your customers with technical issues, ensuring minimal downtime and maximum satisfaction. Our tech support team is proficient in troubleshooting, resolving hardware and software problems, and providing guidance on product usage. We offer round-the-clock support to address your customers’ needs promptly, ensuring they receive the assistance they require whenever they need it.

Trust & Safety

Maintaining a safe and secure environment for your users is paramount. Our Trust & Safety services focus on protecting your platform from fraud, abuse, and other malicious activities. We implement rigorous security measures and monitoring systems to detect and prevent suspicious behavior. Our team works diligently to uphold the integrity of your platform, ensuring a secure experience for all users.

Ensuring the quality and appropriateness of user-generated content is crucial for maintaining your brand’s reputation. Our Content Moderation services help you monitor, review, and manage content to ensure it aligns with your community guidelines and standards. Our moderators are skilled in identifying and handling inappropriate content, protecting your platform from harmful material, and fostering a positive user environment.

Managed Services

Our Help Desk services provide comprehensive support for your internal teams, ensuring that your employees have the resources and assistance they need to perform their roles effectively. We offer a centralized point of contact for troubleshooting, resolving technical issues, and providing guidance on IT-related matters. With Open DesQ’s Help Desk services, your organization can maintain smooth operations and minimize disruptions.

Enhance your customer self-service capabilities with our Help Center solutions. We create and manage detailed knowledge bases, FAQs, and support articles to empower your customers to find answers independently. Our Help Center services improve customer satisfaction by providing easily accessible information, reducing the need for direct support interactions, and allowing your support team to focus on more complex issues.

Adaptive Solutions

Our Flex Support services provide scalable and adaptable support solutions to meet your fluctuating business demands. Whether you need additional support during peak periods or specialized assistance for specific projects, our flexible approach ensures you have the right resources at the right time. We offer tailored support plans that can be adjusted based on your business needs, providing you with the agility to respond to changing market conditions.

For businesses requiring consistent and specialized support, our Dedicated Teams offer a reliable and focused solution. We provide teams of professionals dedicated exclusively to your account, ensuring a deep understanding of your products, services, and customer base. Our Dedicated Teams work seamlessly as an extension of your organization, delivering high-quality support and driving customer satisfaction.

Trust & Safety

Maintaining a safe and secure environment for your users is paramount. Our Trust & Safety services focus on protecting your platform from fraud, abuse, and other malicious activities. We implement rigorous security measures and monitoring systems to detect and prevent suspicious behavior. Our team works diligently to uphold the integrity of your platform, ensuring a secure experience for all users.

Ensuring the quality and appropriateness of user-generated content is crucial for maintaining your brand’s reputation. Our Content Moderation services help you monitor, review, and manage content to ensure it aligns with your community guidelines and standards. Our moderators are skilled in identifying and handling inappropriate content, protecting your platform from harmful material, and fostering a positive user environment.

Managed Services

Our Help Desk services provide comprehensive support for your internal teams, ensuring that your employees have the resources and assistance they need to perform their roles effectively. We offer a centralized point of contact for troubleshooting, resolving technical issues, and providing guidance on IT-related matters. With Open DesQ’s Help Desk services, your organization can maintain smooth operations and minimize disruptions.

Enhance your customer self-service capabilities with our Help Center solutions. We create and manage detailed knowledge bases, FAQs, and support articles to empower your customers to find answers independently. Our Help Center services improve customer satisfaction by providing easily accessible information, reducing the need for direct support interactions, and allowing your support team to focus on more complex issues.

In Numbers

Our Company in Numbers

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Years of Experience

Why Choose Open DesQ?

We’re Your Best Choice for Business Growth

Choose us for our proven expertise in crafting acclimatized strategies that drive growth and optimize performance. Our commitment to your success ensures we turn your business challenges into opportunities for achievement.

Expertise

Drawing on years of experience in growth strategy advisory, our team delivers unmatched expertise and innovative solutions to every project.

Innovation

We make innovation a cornerstone of our approach, continuously adapting to meet the evolving needs of our clients and industry.

Experienced

With our extensive experience, we deliver customized solutions that effectively address the unique challenges and needs of your business.

Results-Driven

Our results are drafted to enhance client retention and increase online visibility, delivering measurable results that align with your business objectives.

Testimonial

What They Say.

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attractive girl in an unusual skirt OpenDesq
Natalie Designation

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